Terms of Use

The Private Company under the corporate name “MYWHEELAP I.K.E.” and the distinctive title “MYWHEELAP” (www.mywheelapp.com), headquartered in Greece, in Serres (29 Grammou Street, Postal Code: 62100), with contact telephone: +306972516336 and email: info@mywheelapp.com (Tax Identification Number: 803149059 / General Commercial Registry No.: 190711652000), which for international transactions bears the name “MYWHEELAP P.C.”, hereinafter referred to as the “Company”, provides its users with services under the following Terms of Use, which constitute a binding agreement between the Company and each user of its software.

By accessing, installing, and using the Company’s software, the user declares that they have read, understood, and fully accepted these terms, which constitute a private agreement and produce all relevant legal effects. In the event of non-acceptance, the user must refrain from any use of the software.

For the purposes hereof, “Software” shall mean the Company’s web platform and mobile applications; “User” shall mean any person using the Software; “Driver” shall mean any independent professional driver of a public-use or private-use vehicle or any other lawful provider of transport services using the Software; and “Passenger” shall mean any person seeking transport services through it.

The Company exclusively provides technological intermediation services, namely a platform that enables the connection between passengers and independent drivers. The Company does not itself provide transport services, does not act as a carrier, does not participate in any way in the transport contract, and assumes no liability for its execution. The transport contract is concluded exclusively between the passenger and the driver, who bear full responsibility for its determination and performance.

The Company does not determine, impose, or directly or indirectly influence the price of transportation, which is set exclusively in accordance with applicable law and the agreement between the driver and the passenger.

The Company does not provide discounts, subsidies, or any other form of intervention in the fare and does not impose specifications beyond those required by the applicable regulatory framework.

Use of the Software by passengers is provided free of charge. The Company receives remuneration exclusively from drivers for providing access to and use of the Software. This remuneration relates solely to the technological service, is independent of the transportation price, and is neither incorporated into nor passed on to the fare.

COMPLIANCE – MONITORING – SAFETY CLAUSES

The driver is expressly obliged not to influence, directly or indirectly, the transportation price in order to cover the remuneration paid to the Company for the use of the Software. In particular, any surcharge, differentiation, or artificial adjustment of the fare related to the use of the platform is prohibited. Breach of this obligation constitutes a material violation of these terms and entitles the Company to immediately suspend or permanently terminate the driver’s access to the Software, without prejudice to any further lawful claims.

Payments for transport services are made exclusively between the passenger and the driver, without the Company’s involvement. The Company does not collect, manage, or act as a collection agent for fares. The driver bears sole responsibility for issuing the legally required tax documents to the passenger and for complying with tax and all applicable legislation.

The Company issues the required tax documents exclusively to drivers for the remuneration it receives for providing software services.

It is expressly agreed that the Company operates as an information society service provider and technological intermediary and is not considered to carry out a principal economic activity of passenger transport, as it does not influence the price or essential parameters thereof. In the event that any conduct by a driver or user may create the impression that the Company influences pricing or the provision of transport, the driver must immediately cease such conduct; otherwise, the Company may terminate the cooperation without delay.

Users are required to provide true and accurate information upon registration and to comply with applicable legislation. Drivers must hold all required licenses and meet the legal conditions for providing transport services.

The Company bears no responsibility for the execution of the transport, nor for the quality, safety, or legality of the services provided, nor for the conduct of drivers or passengers. Any liability arising from the transport contract rests exclusively with the contracting parties. \

To the extent permitted by law, the user is obliged to indemnify the Company for any damage, loss, or expense arising from a breach of these terms or applicable legislation.

The Company reserves the right to amend these terms at any time. These terms are governed by Greek law, and any dispute shall fall under the exclusive jurisdiction of the Courts of Serres, Greece.

REGISTRATION – USER OBLIGATIONS

For registration:

• In Greece, the legal age of full contractual capacity is eighteen (18) years. If you are under this age, your parents or legal guardians must complete the process.
• You must provide true, accurate, and complete information (e.g., First Name, Last Name, ID Number, Passport Number).
• In accordance with Greek legislation (Law 4530/2018, as in force), such data is mandatory for the Ministry of Transport platform (https://edxeix.yme.gov.gr/).

By downloading the “MYWHEEL” application, you accept the above terms through the platform, which constitutes your electronic signature.

By registering with “MYWHEEL”, you agree that you will not use it:

• For any unlawful purpose.
• In any way that interrupts, damages, or renders it less efficient.
• To transmit files containing viruses or other harmful programs.
• To access other users’ accounts or bypass security measures.
• To disseminate defamatory, obscene, threatening, racist, or similar
  content.
• To advertise your own or third-party products.
• To cause nuisance or inconvenience.

DATA PROTECTION

The Company takes all appropriate technical and organizational measures to comply with applicable personal data protection legislation, in particular the General Data Protection Regulation (GDPR) and Law 4624/2019. Users’ personal data are collected and processed exclusively for the purposes of operating the platform and connecting drivers and passengers, in accordance with the Company’s Privacy Policy, which forms an integral part of these terms. Users have the rights of access, rectification, erasure, and restriction of processing of their data, as provided by law.

The Company reserves the right to monitor the use of the Software and to conduct compliance checks on drivers with these terms and applicable legislation, including with regard to fare formation. In this context, it may collect and analyze operational usage data solely for the purposes of ensuring legality, preventing abuse, and improving services.

If it is established or reasonably suspected that a driver influences the transportation price in violation of these terms or applicable law, the Company is entitled to immediately, without prior notice, suspend temporarily or permanently the driver’s access to the Software, as well as take any other appropriate measure to prevent the violation.

Drivers must fully comply with the applicable regulatory framework governing public-use and private-use vehicles, in particular Law 4530/2018 and any related provisions. The driver declares and guarantees that they hold all required licenses and approvals in force and that their cooperation with the Company does not violate any law or regulatory obligation.

The Company bears no responsibility for any tax or social security obligations of drivers. Drivers acknowledge that they operate as independent professionals and bear sole responsibility for fulfilling their obligations towards tax, insurance, and other authorities.

In the event of an inspection by competent authorities, the Company reserves the right to fully cooperate and provide any necessary information or data, as required by law.

The Company may retain records of transactions and activity for the period required by tax, commercial, and other applicable legislation, as well as for purposes of demonstrating compliance with the applicable regulatory framework.

FINAL PROVISIONS

If any provision of these terms is deemed invalid or unenforceable, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

This agreement constitutes the entire agreement between the Company and the user and supersedes any prior agreement, whether written or oral, relating to its subject matter.